If for some reason you are unable to undo the changes you have made, your refund request will be handled on a case-by-case basis.Ĭustomers looking to contact their Customer Service team can do so by email at or by submitting them directly to their website through the Contact Us link. Their Support Team will also walk you through the removal process and may ask for proof that you have conducted the removal process as instructed before your refund can be approved. Once you've run the “undo” function you will still need to formally request a refund from Reimage using their Support page, under the Billing and Invoices section. To do this, you can go to your Add/Remove Programs and choose Reimage Repair, then choose to Remove application, Revert changes, and Revert and remove Reimage. In order to obtain a refund, customers will need to uninstall their software – for which the Reimage Plus website provides a full set of instructions – and during this uninstall process they must “undo” any and all repairs made by this program. This 60 day refund begins from the date of purchase. Unlike other Windows repair programs, Reimage Repair does offer a 60 Day Refund Policy. However, at the time of purchase if you believe that you might have more than one computer to repair, they will provide you with an opportunity to purchase two additional licenses for an additional $30.00, for a total of $99.95 for the ability to repair three different home computers. Once you have been given a full summary and description of your computer’s problems, the Reimage Repair program will begin to fix these problems and reverse any damage that may have been done by using their full database of replacement files.Ĭurrently customers are welcome to purchase a license for $69.95 in order to repair a single computer.

Finally the scan will determine what Programs & Applications crash most often.

It will then move on to scanning for malware like computer viruses, spyware, root kits, worms, and other dangerous programs.

Reimage cleaner